This policy sets out how TERAFIX S.R.L. processes and protects personal data collected through the terafix.md website, in accordance with Law No. 195/2024 on personal data protection and the General Data Protection Regulation (GDPR).

1. Data Controller

The controller of personal data is TERAFIX S.R.L., located at 74/a Stefan cel Mare str., Straseni, Republic of Moldova.

For any inquiries regarding your personal data, you may contact us at:

  • Phone: +373 607 51 122
  • Email: contact@terafix.md
  • Website: https://terafix.md

2. What Data We Collect

We collect personal information that you provide directly through our contact and quote request forms:

  • Full name;
  • Email address;
  • Phone number;
  • Company name and line of business (if provided);
  • Message content and specific requirements regarding technological lines or protein feed products.

Additionally, we collect technical browsing data (IP address, browser type, visited pages) via cookies, strictly under the terms outlined in our Cookie Policy.

3. Purposes of Processing

Personal data is processed for legitimate purposes, including:

  • Receiving, processing, and responding to inquiries submitted through the website;
  • Preparing tailored commercial proposals regarding extrusion lines and feed protein products;
  • Negotiating and performing commercial supply contracts;
  • Ensuring platform functionality, optimization, and digital security.

4. Legal Grounds

Data processing is based on:

  • Explicit consent: granted when submitting contact forms or accepting optional cookie categories;
  • Pre-contractual measures: taken at your request to evaluate partnerships and quotations;
  • Legal compliance: adhering to statutory accounting and fiscal obligations;
  • Legitimate interests: maintaining technical safeguards and protecting the site from security risks.

5. Data Retention and Security

We retain personal data only for as long as necessary to address your request or comply with statutory retention and archiving obligations. We implement robust technical and organizational security measures to protect data against unauthorized access, loss, or unlawful disclosure.

6. Sharing Data with Third Parties

TERAFIX S.R.L. does not sell or trade personal information. Data may be handled solely by verified technical service providers (web hosting, business email servers) or disclosed to competent public authorities exclusively when mandated by statutory law.

7. Your Legal Rights

Under Law No. 195/2024 and GDPR, you have the right to access, rectify, delete, restrict, object to processing, request data portability, and withdraw consent at any time. You may also lodge a complaint with the National Centre for Personal Data Protection (CNPDCP — www.datepersonale.md).

8. Contact Details

To exercise your statutory rights or ask any questions regarding personal data processing, please contact us by email at contact@terafix.md.

Last updated: September 1, 2026